Can I cancel my order or change it before it ships?

We want you to get your items as soon as possible, and so we process orders as soon as we receive them. Unfortunately, that also means we can't make any changes after your order is placed. This includes canceling your entire order (or part of it), changing the address, changing the shipping method, and adding, replacing, or removing items from your order.

Where do you ship?

All orders ship with Speedaf Express service, and therefore we can only ship to addresses in Nigeria

How to charge shipping cost?
shipping charge is calculated based on your order weights and distance

What is your returns policy?

At KONA BIOSCIENCES STORE we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. In the case of an issue with your purchase, please contact us within 7 days from the date of your delivery and our Customer Service Team will be happy to assist you. Please note that all items are final sale with the exception of defective merchandise.